Insight is an overused (and abused!) term.
We believe insights explain ‘why we do what we do’.
Importantly, however, ‘we don’t know, that we don’t know, why we do what we do’! Because human insights are embedded deep in the subconscious, shaped by multiple forces.
So simply asking our brand audience about their choices and motives hardly yields meaningful insights.
Our framework employs understanding the timeless yet changing culture shaping our audience as a person. And connecting this understanding to their act of choice and consumption in our category to identify opportunities for creating meaningful difference.
Brand reframing to address brand challenges in light of changing cultural truths & meanings
Developing strategic brand identity for brands to guide their long term branding efforts
Working with client and creative teams to develop significant brand building communications
Training brand teams to engage with their consumers to uncover deeper consumer insights